Client Overview

Since 1924, UTAC has led the mobility industry, driving progress toward a safer, cleaner future and offering a wide range of services to support bringing vehicles to market.

With a footprint of 55 laboratories and 250km of test tracks across the globe, and a team of over 1,300 trusted experts, UTAC are one of the world’s leading independent experts in automotive testing and engineering. They offer a vast array of tailor-made services for the testing and certification of civilian and military vehicle alike. UTAC operates in a high-pressure environment where precision, speed, and reliability are non-negotiable.

Their work determines whether vehicles are fit for operational duty or use on our roads, so their tools must be flawless.

Challenge

Like many engineering teams, prior to adopting KIT, they faced familiar but costly operational challenges:

• Tools were not always returned to their designated locations or were out on loan but not consistently tracked.
• Engineers often took time to locate equipment, potentially affecting project timelines and costs.
• Calibration tracking was not systematic or user-friendly, so was hard to maintain.
• Limited visibility and inconsistent standards made cross-departmental collaboration more difficult.

Solution

KIT was introduced as a unified platform for tool and equipment management. Its intuitive user interface allowed engineers to:

• Locate and grab tools quickly and efficiently.
• Visually audit tool inventory prior to vehicle testing.
• Scan tools, check calibration status, certificates and instructions.
• Track loans and returns across departments.
• Maintain real-time visibility of inventory status and calibration schedules.

Results

Since adopting KIT, the team has seen measurable improvements across operations, culture, and morale:

• Operational Efficiency: Engineers now spend less time searching for tools and more time executing tests.
• Business Continuity: Critical equipment is always available when needed, reducing downtime and ensuring delivery commitments.
• Cultural Shift: KIT has become embedded in daily workflows, fostering a culture of accountability and precision.
• Data-Driven Decisions: Real-time insights enable better forecasting, budgeting, and client billing.
• Morale Boost: Technicians feel empowered and valued, with fewer frustrations and clearer processes.

Customer Quote

“KIT has changed how we do inventory. It’s no longer a painful audit; it’s embedded in how we work. We can now commit to customers with absolute confidence, knowing our tools are calibrated, available, and accounted for.”

Steven Durrant, Principal Trials Project Engineer
UTAC